We're celebrating an anniversary

In today's newsletter you will receive current information about the Alarm IT Factory and the Alarm Control Center. In addition, on the occasion of our 10th anniversary, we would like to thank all of our customers, employees and partners from the bottom of our hearts for the cooperative partnership over the past years. We look forward to many more years together. Have fun reading.

Your Alarm IT Factory team

You can download the online version of our current newsletter here  .
The text version follows below:


10 years of Alarm IT Factory

This year we celebrate our 10th anniversary and would like to take this opportunity to thank our customers, employees and partners for the great cooperation and the trust they have placed in us. Without all of you, this success would not have been possible. We look forward to the next 10 years with you. THANK YOU VERY MUCH!
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ACC V23 SP1: First service pack available soon

At the end of March 2023, a first service pack for ACC Version V23 will be released. Thanks to your feedback, we were able to make targeted improvements to the current version. We thank you for your feedback and support.

The following optimizations are included in service pack 1:

  • Backup and restore extended to backup of the entire ACC configuration
  • Replace MSXML parser 4.0 with MSXML parser 6.0 (security issue is fixed)
  • New UDP agent to replace the outdated Siclimat X agent (product maintenance)
  • All current hotfixes up to commit 355b289d (see below)

In addition, other minor bug fixes and improvements have been made that further enhance the stability and performance of the ACC.

All customers with an upgrade contract will soon receive further information on the service pack, including the download link.

Our sales team will be happy to answer any questions you may have sales@alarmcontrolcenter.de .


ACC V23 hotfixes

All current hotfixes up to commit 355b289d for ACC V23.0 are available for download as a zip file at the following WeTransfer link :

Instructions on how to apply a hotfix and which bug fixes the individual hotfixes contain can be found in the accompanying Readme.txt.

Some important bug fixes from it are:

  • Email agent and channel improvements
  • Report PDFs can be read within the Desigo CC agent
  • Trouble with drag & drop functionality among alarm groups and service teams has been fixed

Please create a backup of your ACC installation before applying the hotfix. If you have any questions, our support team will be happy to help at support@alarmcontrolcenter.de .


ACC V23 - Extension of compatibility

A reliable performance of the ACC can only be guaranteed with systems and components approved by us. The compatibility list for ACC V23 has been extended by the following systems:

  •  PCS7 V9.1 including SP2
  • ACC App: iOS 16 and Android 13

ACC V23 compatibility tests are currently being carried out with the new Desigo CC V6, WinCC Unified V18.0 and WinCC RT Professional V18 versions.


Upcoming discontinuations: ACC V5.2 and V5.3

The following ACC versions will be discontinued in 2023:

  • ACC V5.2 and V5.3 by 31.10.2023

After discontinuation, no more extension will be available for there versions. In addition, technical support will be terminated.

Are you affected by the discontinuation?

Then please contact our sales team at sales@alarmcontrolcenter.de. We will be happy to advise you on an upgrade.



Alarm IT Factory is looking for reinforcement

We are always looking for committed colleagues, who enjoy working in a young, dynamic and ambitious company with a startup spirit. You can find our vacancies on our homepage. For example, we are looking for support in software development (cloud), technical writing, Control Technology or also in ACC support and inside sales.

We look forward to receiving applications by email at bewerbung@alarm-it-factory.de.


You can download the online version of our current newsletter here  .